🙅‍♀️ Reservation Declined

Simple Fixes: Why Your Reservation Was Declined — and How to Get Accepted

It can feel frustrating: you find the perfect rental, click Request to Book, and hours later you see the dreaded “Reservation Declined.” In most cases, it’s not personal. Hosts are simply protecting their property and looking for trust signals. The good news? With a few simple steps, you can become the kind of guest every host is eager to welcome.


1. The Missing Introduction

Problem: A silent request shows only your name and dates. Hosts don’t know who you are or why you’re traveling.

Fix: Always add a short, polite message. Include:

  • Who is staying (“It will be myself and my partner.”)
  • Why you’re visiting (“We’re coming for a long weekend to explore the museums.”)
  • A simple assurance (“We are quiet, respectful travelers and will treat your home as our own.”)

2. The Empty Profile

Problem: A blank profile feels anonymous and risky.

Fix: Complete your Staivo profile.

  • Add a clear, recent photo.
  • Verify email, phone, and ID.
  • Write a short bio (e.g., “I’m a professional who loves to travel and always respects house rules.”)

3. Unmatched House Rules

Problem: Requests that ignore host rules (minimum nights, pet policies, smoking bans) are often declined.

Fix: Double‑check the listing before you click.

  • Respect minimum/maximum night requirements.
  • Confirm pet policies.
  • If you’re local, explain clearly (e.g., “We’re renovating our home nearby and need a place to stay.”)

4. The Low Trust Score

Problem: Past reviews matter. A history of poor communication or missed rules can lower trust.

Fix: Focus on earning 5‑stars moving forward.

  • Be proactive: message hosts on arrival and departure.
  • Follow check‑out instructions exactly.
  • Leave the space spotless.
    Two or three strong reviews rebuild your reputation quickly.

✨ Staivo Premium Assurance

By taking control of your profile and communication, you show hosts you’re reliable and respectful. That’s the fastest way to turn a declined request into an accepted stay.

First‑time guest discounts: Monthly: 5% off | Bi‑monthly: 12% off | Quarterly: 25% off


Press Room

Welcome to Staivo New Room — your trusted source for news, insights, and stories from the Staivo community. Here, we share updates on platform improvements, hosting best practices, and travel inspiration that help our users stay informed and connected. Whether you’re a host looking to optimize your listings or a guest planning your next stay, Staivo New Room brings you real perspectives, useful guides, and announcements that shape the way we stay, live, and travel. Stay informed. Stay inspired. Stay with Staivo

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Comments

  • Kim Tran
    March 18, 2025 4:00 pm

    This helped me figure out why one of my requests was declined last month. Didn’t know incomplete profiles could affect approval — super useful info.

  • Nora Delacruz
    March 22, 2025 1:53 am

    I used to think a decline meant the host didn’t like me! This post explains the system way better than the help center did. Thanks for this.

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